Politique d’expédition

1. Enjoy Free Shipping! 🚚✨

 

Across Asia

Orders over HK$350- ship for free!

For smaller orders, shipping is just HK$45-

 

Worldwide

Get free shipping on orders over HK$500- 

Otherwise, a small HK$90- shipping fee applies.

 

2. Orders Processing Time

 Our warehouse, located in China, operates daily, excluding weekends and public holidays. Orders are typically processed and shipped within 24-72 hours. Once your order is dispatched, you'll receive an email confirmation containing tracking information.

Standard Shipping Times:

  • United States: 7-14 Days
  • Canada & Australia: 7-14 Days
  • UK: 7-14 Days
  • Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 7-14 Days
  • Rest of Europe: 7-14 Days
  • Asia & SE Asia: 7-10 Days
  • Rest of the World: 7-14 Days

For delivery details specific to your country, please contact us via email.

 

3. Estimated Delivery Time

 Delivery times vary depending on your location. Please allow an estimated delivery period of 7-14 working days."

"Working days are Monday to Friday and do not include public holidays and weekends."

 

4. Additional Fees and Customs Charges

 Please note that for international shipments, there might be import taxes, customs duties, or fees applied by the destination country. These charges are typically collected when the package arrives in the country. While we don't have control over these customs fees, we're here to assist you through the process. Please consult your local customs office for more information about potential additional charges, including tax/VAT.

 

5. Orders Tracking

 You'll receive a tracking number in your shipping confirmation email. You can use this number to track your order on our website or the carrier's website.

 

6. Delayed Orders

 If your order is taking longer than expected, please contact our Customer Support with your order details. We'll be happy to assist you.

 

7. Contact

After reviewing this shipping policy, if you have additional questions, want more information, please contact us by e-mail at help@theblendhive.com